It is not often that people see a company owned and operated by the consumers themselves. In the UK, one such company does exist which is the Phone Co-Op. The name of the company is suggestive enough. It is a consumer co-operative company run in the United Kingdom. It deals in:

  • Fixed telephony
  • Mobile telephony
  • Internet services

There is no ratio between owners and consumers with respect to the ownership of this company. It is purely owned by the consumers and that is what makes this internet provider unique. This company is a true symbol of democracy in terms of its operations.

The consumer base of the Phone Co-Op is a fair mix of individuals, charitable institutes, business enterprises and many co-operatives in the UK. Some of the co-operatives who are using this company’s services are:

  • The Midcounties Co-operative
  • The co-operative Group
  • Center for Alternative Technology
  • The Big Issue
  • Amnesty International
  • Manchester City Council, etc.

The Phone Co-Op is headquartered in Chipping Norton and Manchester. Various services provided by this company are:

  • Fibre broadband
  • Fixed-line telephony
  • Mobile telephony
  • Voice over IP
  • Web designing
  • Leased lines
  • Telephone conferencing

Going back to the year 2016, this company was earning revenue of 12.54 million pounds with its customer base of approximately 30,000. Due to its concept and amazing work ethics, the Phone Co-Op has won many business awards like:

  • Growing co-operative of the year (2016)
  • Best consumer-facing social enterprise (2015)
  • Green award for trade body (for 4 consecutive years, and much more

The company has won hearts of many of its customers because people are operating the company themselves and hence it’s easy to find solutions to the problems if any. With its strong foundation, this internet company is growing stronger day by day. They are one of the strongest contenders in the market.